Faqs

How can we help?

Find answers to common questions about Seeklancer. Can't find what you're looking for? Contact our support team.

Getting Started
Account
Profile & Portfolio
For Clients
Billing
Technical

Getting Started

Creating your profile is simple and takes just a few minutes:

  1. Click the "Freelancer Sign In" button on our homepage
  2. Choose your preferred authentication method (Google, GitHub or Yandex)
  3. Choose a unique username for your profile URL
  4. Complete your basic profile information including your name and bio
  5. Add your skills, expertise and portfolio items
  6. Upload work samples and project images

Once your profile is complete, it will be visible to clients browsing the platform!

Seeklancer currently supports three secure authentication methods:

  • Google: Sign in with your Google account
  • GitHub: Perfect for developers who want to link their GitHub profile
  • Yandex: Sign in using your Yandex account

All authentication methods use OAuth 2.0 for secure, encrypted login. We never store your passwords.

No technical skills are required! Seeklancer is designed to be user-friendly for everyone:

  • Simple interface for uploading portfolio items
  • Seamless profile editing experience
  • Step-by-step guidance throughout the setup process
  • Intuitive navigation and clear instructions

Setting up a basic profile takes just 5-10 minutes. However, we recommend spending 30-60 minutes to create a complete, professional profile that includes:

  • A compelling bio that showcases your expertise
  • High-quality portfolio samples
  • Detailed project descriptions
  • Add freelance platform profile links
  • A professional profile photo

The more complete your profile, the better your chances of attracting clients!

Account Management

Yes! Seeklancer is completely free for freelancers to use. You can:

  • Create and maintain your profile at no cost
  • Upload unlimited portfolio items
  • Showcase your work to a global audience
  • Update your profile anytime

We believe in empowering freelancers without any barriers to entry.

Each user should maintain only one account on Seeklancer. Creating multiple accounts is against our Terms of Service and may result in account suspension.

However, you can showcase multiple skills and services within a single profile by:

  • Adding multiple skill categories
  • Creating diverse portfolio items
  • Writing a comprehensive bio that covers all your expertise

You cannot change your username after your account is created.

Important: Usernames are permanent and unique. Once set, they cannot be edited or updated and your profile URL will remain the same.

Profile & Portfolio

A compelling profile should include:

  • Professional photo: A clear, friendly headshot
  • Engaging bio: 2-3 paragraphs about your experience and expertise
  • Skills: List your key competencies and tools you use
  • Portfolio items: 5-10 best work samples with descriptions
  • Freelance Platforms: Add your freelance platform profile links
  • Contact preferences: How clients can reach you

Remember: Your profile is your first impression with potential clients!

Clients discover freelancers on Seeklancer through several ways:

  • Browse by Category: Clients explore freelancers by Profession
  • Search: Using skills, availability or country
  • Featured Profiles: Top-rated and complete profiles get more visibility
  • Direct Links: You can share your unique Seeklancer profile URL
  • Social Sharing: Promote your Seeklancer profile on social media

To increase visibility, keep your profile complete and updated regularly.

Yes. You can add links to your profiles on supported freelance platforms. These platforms are available for linking in your profile.

    Behance, Fiverr, Freelancer, goLance, Guru, PeoplePerHour, Upwork, Toptal, WorkChest

For Clients

Finding the perfect freelancer is easy on Seeklancer:

  1. Browse by Profession: Explore freelancers in specific profession areas
  2. Use Search: Enter skills keywords related to your project needs
  3. Review Portfolios: Check work samples to assess quality and style
  4. Read Bios: Understand their experience and expertise
  5. Check Freelance Platforms Links: Visit their freelance platforms profiles for more work

Look for complete profiles with diverse portfolio items and clear communication.

You can contact a freelancer directly from their profile.

  1. The freelancer’s email address is displayed on the profile.
  2. If added, the phone number will also be visible.
  3. Social media links are shown if provided by the freelancer.
  4. Linked freelance platform profiles are available when added.

All available contact details are managed by the freelancer and shown on their profile.

Seeklancer is a portfolio and discovery platform. We do not currently process payments or transactions between clients and freelancers.

Payment arrangements, contracts and project management are handled directly between you and the freelancer. We recommend:

  • Discussing payment terms clearly before starting
  • Creating written agreements for larger projects
  • Setting clear milestones and payment schedules

Billing & Pricing

No hidden fees! Seeklancer is completely free for freelancers. We don't charge:

  • Sign-up or registration fees
  • Monthly or annual subscription fees
  • Commission on projects or earnings
  • Fees for profile updates or portfolio additions
  • Charges for client inquiries or messages

Our platform is 100% free to help freelancers grow their careers.

Currently, all Seeklancer features are completely free. If we introduce premium features in the future, we will:

  • Notify all users in advance
  • Keep core features free forever
  • Make premium features optional, not required
  • Offer transparent, fair pricing

Our commitment is to keep Seeklancer accessible to all freelancers regardless of their budget.

Technical Support

Seeklancer works best on modern, updated browsers:

  • Google Chrome: Version 90+ (recommended)
  • Mozilla Firefox: Version 88+
  • Safari: Version 14+
  • Microsoft Edge: Version 90+

For the best experience, we recommend using the latest version of Google Chrome or Firefox. Mobile browsers are also fully supported!

If you wish to delete your account:

  1. Log in to your Seeklancer account
  2. Go to "Account Settings"
  3. Scroll to "Delete Account" section
  4. Click "Delete My Account"
  5. Confirm your decision

Important: Deleting your account is permanent and cannot be undone. All your profile data, portfolio items and messages will be permanently removed.

Alternatively, you can contact our support team at [email protected] for assistance.

Yes! We take data security seriously. Your information is protected through:

  • SSL/TLS Encryption: All data transmitted is encrypted
  • OAuth 2.0: Secure authentication via trusted providers
  • Regular Backups: Your data is backed up regularly
  • Secure Servers: Hosted on protected, monitored infrastructure
  • Privacy Controls: You control what information is public

Read our Privacy Policy for complete details on how we protect your data.

If you experience any technical issues, please help us by reporting them:

  1. Take a screenshot of the error (if visible)
  2. Note what you were trying to do when the error occurred
  3. Contact our support team at [email protected]
  4. Include your browser type and version

Our technical team will investigate and work to resolve the issue quickly. We appreciate your patience and feedback!

Still Have Questions?

Can't find the answer you're looking for? Our friendly support team is here to help you.